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What If a Vendor Says Testing Is Complete?
A practical enterprise scenario for assessing vendor testing claims using strategy, coverage, traceability, evidence, defects, exit criteria, and independent review.
10 min readPractical QA guidance built around situations, evidence, risk, decisions, and next actions.
The situation
A vendor reports that testing is complete, but provides a high-level status summary and limited evidence.
What “complete” should mean
Agreed scope validated
Traceability exists
Critical scenarios executed
Defects assessed
Regression addressed
Evidence retained
Exit criteria met
Known limitations documented
What to request
Area
Evidence
Strategy
Scope, test types, ownership, environments, exit criteria
Coverage
Requirements-to-test mapping
Execution
Representative results and evidence
Defects
Open/closed defects and severity decisions
Release
Residual risk and acceptance
AskAQA recommendation
Recommendation
Treat vendor completion as an input, not automatically as customer acceptance. Review representative evidence independently, especially for high-risk integrations, data migration, regression, and operational readiness.
